ERZALM

Payment is made on site in cash or by EC/credit card. A deposit of 20% of the total price can be charged at any time after booking. Cancellations up to 30 days before arrival are free of charge. Later cancellations will be charged with 50-75% of the total price. Arrival is possible from 2:00 p.m. to 5:00 p.m. Departure is possible from 9:00 a.m. to 10:30 a.m. Handing over the key to arrival at the reception. Pets are allowed in individual apartments on request. An extra bed can be provided upon request (free of charge). The tourist tax of €3 per adult/night will be charged on site. Meals such as bread service and/or a filled fridge can be booked as an option and must be requested at least 3 days before arrival. Possible fees for changing the towels, bed linen and an intermediate cleaning. The basic price includes 1st laundry package, WLAN, parking space and use of the wellness floor.

You will receive your apartment key and your documents at reception upon arrival between 2:00 p.m. and 5:00 p.m. If you arrive after 5:00 p.m., we ask our guests to let us know before arrival.